Some older people are vulnerable to COVID-19 but less connected to the internet and in need of ways to access information for their circumstances. The Older Persons COVID-19 Support Line provides information and support.

Older Australians, their families, friends and carers can call 1800 171 866 for extra support, or if they have questions about the COVID-19 restrictions.

Read the transcript of this video here >

Watch this video in: Italian | Greek | Vietnamese | Chinese

Led by the Centre for Cultural Diversity in Ageing, the aim of the Multilingual Older Persons COVID-19 Support Line is to increase access for older people from culturally diverse backgrounds to the Older Persons COVID-19 Support Line through the provision of multilingual phone support workers so that callers can speak in their preferred language about their needs.

The support line will provide callers from culturally and linguistically diverse backgrounds across Australia access to information areas about:

• COVID-19 updates and restrictions that may affect them, their families or friends
• Access to aged care and community services that are culturally aligned and speak their language.
• Information on dementia support or caring for someone living with dementia

Available Monday to Friday between 2pm and 5pm Melbourne time (except public holidays), click on the language to read more.

1800 549 844 – Italian
1800 549 845 – Greek
1800 549 846 – Vietnamese
1800 549 847 – Mandarin
1800 549 848 – Cantonese
1800 549 849 – Arabic