Free COVID-19 resources to support RACF residents and their families during an outbreak
Residential aged care facilities (RACFs) around Australia have had to act fast to keep residents safe during recent COVID 19 outbreaks. All have found it challenging to share critical communication keeping concerned residents and their families informed of:
- ongoing developments at the facility
- available supports, especially if there’s a desire to transfer a resident to the family home
- residents’ health and wellbeing.
The Older Persons Advocacy Network (OPAN) and ADA Australia can help you support residents and their families, and give them a voice during a COVID‑19 outbreak or lockdown, by sharing proven strategies and communication tools with you.
About OPAN and ADA Australia
OPAN is funded by the Commonwealth Department of Health. Our role is to deliver services through a network of service delivery organisations (SDOs) based in the states and territories. In Queensland, the SDO is ADA Australia. ADA Australia provides free, confidential, independent aged care advocacy and information to older people receiving Commonwealth-funded aged care services, their families and representatives.
Email covid@opan.com.au for your contacts at ADA Australia.
COVID-19 Communications Toolkit
You can access fact sheets, letters, posters, videos, scripts and postcards. Some items include text you can adapt.
A4 fact sheets
Mailings and handouts
A3 posters
Multilingual support
Contact OPAN or ADA Australia to find out more about COVID-19 resources and support for your residents and their families.